3 Ways to Know You Are Working With the Right Equipment Rental Company

Generally, most building projects require some type of equipment to get the job done.  For most firms, this means partnering with another company that specializes in equipment rental.

If you are looking to work with your first one, or are unhappy with your current set-up, read on to learn three ways to know you are working with the right equipment rental company.

1. They have plenty of experience.

There is almost nothing more crucial when it comes to renovation and construction projects than high-quality experience. When working with an equipment rental company, you want to ensure that they have extensive experience in the appropriate areas and that they are committed to continuing to grow and nurture their knowledge.

You need to be able to utilize their knowledge to assist you in ascertaining the top equipment for your projects.

By working with the right equipment rental company, you can take their advice and any necessary training they offer to guarantee that your firm has workers who are sufficiently qualified to handle the specialized tools and equipment.

If you are looking to work with a new equipment rental company (or aren’t sure whether your current partner is up to speed), then you should attempt to speak with any previous clients with whom they have worked.

By hearing their opinions and reviews, you will learn more about the equipment rental company’s track record on things such as customer service and training. This will empower you to predict any possible difficulties that may emerge through the partnership.

2. They understand your firm’s personal needs.


What your firm requires is going to be different from what another business will need, which is why it is essential that any equipment rental company that you partner with goes out of their way to ensure they can fulfil your personal needs.

With so many equipment models and types on the market and plenty of different firms offering tools, there is no point partnering with anyone who doesn’t specialize in what you require, regardless of whether that means working with the best crane hire company in Sydney or someone who deals with tractors.

The best way to figure out which one is right for you is to speak with a number of potential candidates as this will help provide you with a more precise understanding of terms and conditions, as well as average going costs. You may not be aware of what other equipment rental companies are offering if you don’t do your research.

Make sure to ask them how flexible they are and bring up what your schedule and needs would be for renting the equipment. Ask them about their operators and whether or not they provide further skills and training. You may need an onsite supervisor, for example; do they have that?

3. They take responsibility for service and maintenance.


Generally, one of the reasons businesses shy away from purchasing their own equipment is because they are worried about the service and maintenance costs and efforts. Therefore, only work with an equipment rental company that takes their responsibilities concerning service and maintenance very seriously.

At the very least, they should be upfront and honest about the measures they take to ensure and manage general service and maintenance on all their rental equipment. A reliable, high-quality company (and the one that is right for you) will also handle all the expenses of service and maintenance.

When you are first working with a rental equipment company, look to examine the rental equipment before it’s brought to your project site. Inspect it for any physical damage and even ask one of the company’s experienced operator to test drive or use the rental equipment to verify that it works perfectly.

You never want to have rental equipment appear at your project site only to find out that they are broken or damaged as this will significantly affect your project’s timeline and expenses.
Have you ever worked with a rental equipment company? How did you know it was the right one for you? Let us know your thoughts and experiences in this regard in the comments below!

Hermann Buchberger is the Founder and CEO of Active Crane Hire (ACH). He’s taken the company from start-up to Industry Leader offering the largest fleet of construction cranes in Australia. ACH launched a new type of crane previously unheard of in the Australian market: electric tower cranes. The company’s infrastructure and associated services now comprise a fleet of trucks and trailers, a crane-rigging team, mobile crane technicians, a fleet of service vehicles, and an extensive range of crane spare parts.

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